![]() The following file provides a 64-bit package to replace existing 32-bit applications with 64-bit variants during installation: The August release of Office for Mac is available for manual download. :::image type="content" source="media/office-2016-for-mac-64-bit-upgrade/check-update.png" alt-text="Screenshot to use Microsoft AutoUpdate to keep the Office applications up-to-date."::: Manual updates For the release to the Production channel, customers will see "(64-bit)" in the update title to make them aware that this is a 64-bit update.įor information about how to use the MAU, see Check for Office for Mac updates automatically. Therefore, customers won't experience a sharp increase in download activity. Also, MAU can deliver a delta update when applicable to update a user from 32-bit to 64-bit applications. The update package size does not change between 32-bit and 64-bit versions. ![]() Depending on which version is installed on the local computer, MAU will offer either a delta or full update. Deployment options for the 64-bit update AutoUpdate (MAU)Ĭustomers who use Microsoft AutoUpdate (MAU) to keep their Office applications up-to-date will see a "regular" monthly update notification when their selected channel is upgraded to 64-bit builds. This affects customers of all license types: Retail, Office 365 Consumer, Office 365 Commercial, and Volume License installations. Let us know which solution worked for you.Office 2016 for Mac 64-bit upgrade SummaryĮxisting Office 2016 for Mac customers will be seamlessly upgraded to 64-bit versions of Word, Excel, PowerPoint, Outlook, and OneNote as part of the August product release (version 15.25). Then restart your Mac and install the Office apps again. If nothing worked, go ahead and uninstall your Microsoft Office apps using AppCleaner. After the Office program opened, click on Activate and wait until Office is activated.Sign in again if prompted and use your Apple ID account associated with Office.You’ll be prompted for permission to access the keychain → enter your Mac admin password → click on Always Allow.Go to the File menu → select the Lock Keychain login option.They’ll help you cancel the initial subscription and validate your purchases. Select Cancel and confirm the cancellation.Īlternatively, you can contact Microsoft Support and they’ll take care of everything.Select your Office 365 subscription and click on Manage. ![]() Cancel the subscriptionĪnother solution is to simply cancel the subscription and purchase it directly from Microsoft, not from the Apple App Store. So, if you’re still getting the same error after logging back in, go to the next solution. However, these quick fixes may not work for everybody. You can also click the Restore Previous Purchase button and then sign in. Other users confirmed that clicking on Try Again, signing in, and then restarting the problematic Office program solved the problem for them and activated Office. Select the Activate button to complete the process.Go to and sign in using the account associated with the Office license you bought from the App Store.Launch it again but this time skip the sign-in part.Alternatively, you can follow these steps which involve skipping the sign-in part: It appears the first attempt at signing in is actually causing this error. Yes, this simple and quick method can work wonders. Many users confirmed that logging out and then logging back in solved the problem for them. ![]() How to Fix Office 365 Unable to Associate Your Purchase Errors 1. If you want to learn why that happens and how you can fix this error, keep on reading this guide.
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